The Significance of Attitude and Perceived Ease of Use in Intention to use Fintech By Cash-Waqf Givers in Kampala, Uganda

Abstract

Financial technology (FinTech) has altered the way financial transactions are handled globally. In Kampala, Uganda, FinTechfirms have gained constant popularity. Cash-Waqf givers in Kampala are viewing FinTech as a convenient and efficient means of fulfilling their donations. However, the factors influencing their intention to use FinTech received insufficient attention. The purpose of this study is to determine the impact of attitude and perceived ease of use on cash-waqf givers’ intention to use FinTech in Kampala. The TAM serves as the underpinning theory of the study. This quantitative inquiry employed SmartPLS to analyse the data from 359 respondents. It was found that attitude considerably impacts cash-waqf givers’ intention to use FinTech, supporting hypothesis H1. Contrary, perceived ease of use was found to have been insignificant, rejecting H2. However, the intention was found to positively mediate the relationship between the independent and dependent variables, supporting H3. The findings of this study contribute to the body of knowledge on the subject, especially in Uganda. Policymakers, financial and technology institutions are expected to make use of the results of this inquiry.