Abstract:
In today’s competitive world, every individual is striving
to be ahead of others and create a better future for
themselves. This research is designed to focus on manufacturing based industry in Kulim, Malaysia. The aim of
present study is to investigate how job satisfaction, job motivation and perceived organizational support affect
the OCB in American-Based Organizatio
n in Kulim. Data were collected from 300 employees of three different
organizations. For collecting the data, survey method was used with a structured questionnaire. It is found in the
study that job satisfaction, job motivation and perceive
d organizational support have highly positive correlation
with organizational citizenship behavior. However, Per
ceived Organizational Support has the highest correlation
with OCB. It happens because when the employees receiv
e support from the organization, they will be elevated
to perform better for the organization. Support in te
rms of rewards and incentives can further increase the
motivation level of employees. So foreign companies shou
ld emphasize on these issues to increase OCB among
the employees so that they can be devoted for the organizations.
Keywords:
organizational citizenship behavior (OCB),
job satisfaction, job motivation and perceived
organizational support (POS)
