http://unisep.lib.unishams.edu.my/xmlui/handle/123456789/583 2026-04-22T22:11:11Z http://unisep.lib.unishams.edu.my/xmlui/handle/123456789/32057 Issues Faced by Micro Business during COVID-19: The Integration of Lean Practices and TRIZ Azyyati Anuar; Daing Maruak Sadek; Law Kuan Kheng; Mohamad Fazali bin Ghazali; Mohd Zulfabli Hasan; Nurul Fadly Habidin This research illustrates the importance of micro-businesses in Malaysia and the country's economy. This is followed by the issues they face during COVID-19, including supply chain disruptions, profit loss and challenges in gaining financial aid, adjusting to online business, and retaining workers’ motivation. To address these obstacles, the use of lean practices and TRIZ (Theory of Inventive Problem Solving) methodologies was suggested. Furthermore, past research on the issues that micro businesses face during COVID-19 and lean practices and TRIZ’s potential to solve these issues are reviewed. Data collection will be conducted through semi-structured interviews, focus groups, observation, and document analysis, followed by data analysis through the thematic analysis method. Based on the qualitative analysis results, a model was suggested to demonstrate the association between the key themes emerging from the data. As the study unfolds, it is expected to unveil how lean practices synergize with TRIZ methodologies, enabling a dynamic and holistic response to the multifaceted challenges posed by the COVID-19 pandemic. By strategically aligning these two potent strategies, the model is poised to illuminate pathways toward enhanced operational efficacy, resilience in the face of supply chain disruptions, creative adaptation to the digital realm, and the nurturing of workforce motivation and engagement. As a conclusion, the integration of lean practices and TRIZ helps Malaysia’s micro businesses enhance their operations and adjust to the issues in the current economic environment after COVID-19. 2023-12-01T00:00:00Z http://unisep.lib.unishams.edu.my/xmlui/handle/123456789/16726 A Review of Sustainability Model in Manufacturing Organization Towards IR4.0 in Malaysia Mohamad Fazali Ghazali; Rohaizah Saad This paper reviews a sustainability model in manufacturing organization towards IR4.0 focusing on three main factors, which are continuous improvement, organizational culture and organizational sustainability. This review is based on the several general criterias, i.e. total quality management, strategy, development model, business performance measurement, teamwork, leadership and continuous improvement practices. Then, the summary of these reviews is discussed. The results show that the sustainability model which should occur there is an improvement in terms of knowledge of tool management skills, methodology, as well as standards and network security in order to be able to take on IR 4.0. Thus, the presence of sustainability models with diverse approaches and strengths can help future researchers to achieve work practices and organizational strategies leading towards IR4.0. 2020-10-01T00:00:00Z http://unisep.lib.unishams.edu.my/xmlui/handle/123456789/11010 Enhancing Business Continuous Improvement Using TCI Model Mohamad Fazali bin Ghazali; Rohaizah binti Saad Since the current world global economy has become competitive, most of the manufacturing industries are trying to improve productivity by adopting technology and spur the innovation such as quality improvement tools and technique. The most effective way to improve productivity is by establishing an Innovative Creative Circle as a problem-solving team to enhance manufacturing processes by reducing waste, and improving customer needs and quality of the product or services. By integrating Innovative Creative Circle with appropriate problem solving tools such as TRIZ methodology, the company is able to eliminate most of the unnecessary cost that will affect the operation cost, the products and the processes of the organizations. This paper provides a case study of an activity of TCI Model as part of continuous improvement tools and creatively solve daily problems including impossible-to-solve problems. TCI Model has succeeded in improving the quality of products or services with a lower cost operation. Hence, this has given a competitive advantage over other businesses. 2017-01-01T00:00:00Z