Mohammad Tahir Cheumar, Dr.; Mohamad Alif Azreen bin Shafie@Hassan; Wan Nazjmi bin Mohamed Fisol, Dr.; Rahayati binti Ahmad, Dr.; Nur Arifah binti Arifin
(Kulliyyah of Muamalat & Management Sciences, UniSHAMS., 2019-04-11)
Services quality is very important to determining the level of customer expectation, perception, and satisfaction after they are using the products and services offered by the organizations. Good service quality can affect ...